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LEGAL Information


Our terms of use and privacy policy.
This page was last updated on: 17/05/2018

Terms of service

1. General

a) "The Company" shall mean Cow Marketing Limited.- Cow Marketing is a trading name of Cow Marketing Limited.

b) "The Services" shall mean the services, which are the subject of this contract.

c) "The Customer" shall mean the person, firm or company who contracts to purchase in full or in part the services of the Company.

d) Any Contract entered into by the Company for the supply of services is subject to these conditions.  Any writing on or attached to any purchase order form document or correspondence shall not be included or implied unless previously agreed upon in writing and signed by an authorised officer of the Company.

e) No order for supply of services arising from a quotation or otherwise shall be deemed to be accepted or constitute a legally enforceable contract with the Company until accepted in writing by the Company or until commencement of the services which ever shall be the earlier.

f)  No responsibility is accepted by the Company for any inaccuracy or error in orders given by telephone. 

2. Descriptions and Specifications

The descriptions, specifications and illustrations contained in marketing leaflets or descriptive matter produced by the Company shall not form part of the Contract and no report, representation or statement made by any servant or agent of the Company shall be binding by the Company. 

3. Time 

Any date or period quoted by the Company for completion of the services is given in good faith by way of estimate only.  While the company will endeavour to complete the services within the period stated, such date or period is not to be of the essence of the Contract and the Customer shall be bound to accept completion of the services as and when possible. 

4. Price

a) All prices both quoted and printed are exclusive of V.A.T. and other costs unless expressly specified to the contrary.b) The Company reserves the right at any time prior to completion of the Contract to adjust the price to take account of any increase in any taxes or duties or other matters affecting the cost to the Company in complying with the Contract.c) The Company reserves the right to amend any accidental errors and omissions in quotations and invoices. 

5. Payment

a) Time for payment shall be of the essence.b) The Customer shall have no right to set off, Statutory or otherwise.c) The Company reserves the right at any time at its discretion to demand security for payment before carrying out or completing a Contract.d) In the event of non-payment, late payment or other default by the Customer the Company shall be entitled to recover all legal costs thereby incurred together also with interest on the monies outstanding calculated at 5% above the Barclays Bank PLC base rate from time to time. 

6. Liability

a) The Company shall not be liable for any consequential or indirect loss suffered by the Customer whether this loss arises from a breach of duty in contract or tort or in any other way, including loss arising from the Company's negligence.  Non-exhaustive illustrations of consequential or indirect loss would be:i. loss of profitsii. loss of contractsiii. damage to property of the Customer or anybody elseiv. personal injury to the Customer or anybody else (except so far as such injury is wholly attribute to the Company's negligence)b) The Company shall not under any circumstances be liable in the event of the clients failure to obtain due certification from any relevant regulatory authority.c) The Customer hereby agrees to indemnify the Company against all claims made against the Company by any of the Customers' employees, customers or any other person for which liability would have been excluded by this clause if the claim had been made against the Company by the Customer.d) The Customer undertakes and agrees to take out adequate insurance cover with an insurance office of repute to cover liability accepted by it in this clause 6c) and at request agrees to produce a copy of the insurance policy or policies and relevant renewal or receipts for inspection by the Company.e) The Company shall not be liable in any way for any damages direct or consequential as a result of use of its services other than that agreed, nor for any use not stated and agreed in the Company's specifications, nor for any fault or defect arising from the Customers failure to disclose relevant and pertinent information to the Company.  Where the purpose of the services is misrepresented or omitted the Company shall be under no obligation in any manner and responsibility and liability shall pass to the Customer. 

7. Reports

The Company shall retain all intellectual property and other rights in any reports prepared for the Customer.  The Company shall have no right to disclose the contents of such report to any other person whether for payment or otherwise except with the prior consent of the Customer, such consent not to be unreasonably withheld. 

8. Force Majeure

a) The Company shall not be liable for any failure to deliver the services arising from circumstances outside the Company's control.b) Non-exhaustive illustrations of such circumstances would be Acts of God, war, riot, explosion, abnormal weather conditions, fire, flood, strikes, lockouts, Government action or regulations, delay by suppliers, accidents, shortage of materials, labour or manufacturing facilities.c) Should the Company be prevented from proceeding in the above circumstances it shall give the Customer written notice of this fact as soon as reasonably practical after discovering it.d) If the circumstances preventing continuation are still continuing six months after the Customer receives the Company's notice then either party may give written notice to the other cancelling the Contract.e) If the Contract is cancelled in this way, the Company will refund any payment which the Customer has already made on account of the price (subject to deduction of any amount the Company is entitled to claim from the Customer) but the Company will not be liable to compensate the Customer for any further loss or damage caused by the failure to deliver.

 9. Cancellation

a)  If the Customer shall fail to pay the contract price to the Company on the due date, or if an actual person, die or be the subject of an order under the Mental health Act 1959, or if any distress or execution is levied upto the Customers property or assets or if the Customer shall offer to make any scheme or arrangement with creditors or commit any act of bankruptcy or, being a Company, has a receiver appointed for any part of its undertaking or assets or if a resolution for winding up shall be passed, then the Company may treat all sums due or to become due on any delivery as immediately payable or suspend or cancel future works or require payment in advance therefore.b)  Cancellation of the order by the Customer for whatever reason shall entitle the Company to payment of all costs expenses and losses of the Company arising therefrom.  Such notification of cancellation by the Purchaser shall not be deemed to have been accepted by the Company in the absence of specific agreement by the Company in writing to that effect.  In all cases the Company reserves to itself any rights that it may have in law. 

10. Notices

Any notice to be given hereunder shall be in writing and shall be deemed to have been duly given or sent or delivered to the party concerned at its address specified overleaf or such other address as the party may from time to time notify in writing and shall be deemed to have been served, if sent by post, forty-eight hours after posting.

 11. Assignment

Neither the Company nor the Customer shall assign or transfer or purport to assign or transfer the Contract or the benefits thereof to any other person without the prior consent of each other. 

12. Proper Law and Jurisdiction

The Contract shall be governed by and constructed in accordance with English Law and all disputes arising in connection with the Contract shall be submitted to the jurisdiction of the English Courts.  

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US & UK privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      • To allow us to better service you in responding to your customer service requests.     

• To send periodic emails regarding your order or other products and services.   

  • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

•We do not use vulnerability scanning and/or scanning to PCI standards.

• We only provide articles and information. We never ask for credit card numbers.

• We use regular Malware Scanning.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:Understand and save user's preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:     

• Google Display Network Impression Reporting   

  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.

Contacting Us If there are any questions regarding this privacy policy, you may contact us using the information below.


PRIVACY POLICY – The Company – Cow Marketing Ltd.

This privacy policy sets out how Cow Marketing Ltd uses and protects any information that is given by customers or via enquiries/website.Cow Marketing Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website and/or enquiry forms, then you can be assured that it will only be used in accordance with this privacy statement which is also in line with GDPR.Cow Marketing Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What information we collect
We may collect the following information:§  Name  §  Job title§  Work address, email address, phone number§  Payment and delivery details, including billing and delivery addresses§  Other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to provide you with a better service, and for the following purposes:§  Internal record keeping;§  As required to establish and fulfill a contract with you, for example, if you buy a product/solution from us or enter into a maintenance agreement to provide or receive services. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products or services. We require this information to enter into a contract with you and are unable to do so without it;§  We may use information you provide to personalize our communications to you; our website; and products or services for you;§  We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;§  From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.

Who we share your information with and why 
Cow Marketing works with a number of trusted suppliers in order to provide you the high-quality goods and services you expect from us. Below are the categories of third parties with whom we share your data: § 

Supplier Partners   Cow Marketing works with a number of trusted partners who supply products and services on our behalf. All partners are subject to security checks, and will only hold the minimum amount of personal information needed in order to fulfil the orders you place or provide a service on our behalf. § 

Delivery Partners   In order for you to receive your goods, Cow Marketing works with a number of delivery partners. Again, we only pass limited information to them in order to ensure delivery of your items.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We use a third-party service to help maintain the security and performance of the Cow Marketing Website. To deliver this service it processes the IP addresses of visitors to the Cow Marketing website.We use a third-party service for Cow Marketing’s internal back-up systems.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
You may find links to third party websites on our site. The operators of those websites will apply their own privacy policies and you should check them before you use them or submit any data to them. We are not responsible for their policies or the way they use your data or cookies, and we will not be liable for any loss, damage or distress you may suffer of incur as a consequence.

Disclosure of your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:§  whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes§  if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

You may request details of personal information which we hold about you under the current under the GDPR Act (subject access). If you would like a copy of the information held on you please write to Cow Marketing, 4 Chambers Grove, Welwyn Garden City, AL7 4FQ, UK. You will receive a report within 30 days of receipt of your letter. Please note that we reserve the right to take reasonable steps to confirm your identity before making any disclosure of information held by us.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 Please come back to the website to review any updates to our policy. 

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